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For independent repair shops

Show customers the pattern behind your advice.

Text a customer a report on their car: recalls for that model year, the problems owners report most, the mileage they show up at, and what to watch for. Your note sits on top, from your shop.

Start 14-day free trial See a report

$49 a month
Unlimited reports
No app for your customer

Loading a real report…

Text from Main Street AutoHi Sam, here's a report on your 2018 Honda Accord: recalls, what other owners report, and what to watch for: grademycar.com/r/?7PHBVVR

800,000+

owner complaints filed with NHTSA, sorted by problem

2,183

model years graded, engine and transmission separately

1 tap

to text the report from your own phone

Try it now

See what your customer gets.

Pick a car, add your shop's name and a note. The phone shows the page your customer opens. No account needed.

Year Make Model

Odometer (miles) Your shop's name Reason for visit

Your note to the customer

14 days free, then $49/month.

Loading a sample report…

What you get

Built for the service counter.

Make a report in under a minute, from the bay or the front desk.

Your note, your name

Every report shows your shop's name, your note in your own words, and a button to call you.

Know when they've looked

Sent reports shows which customers opened their report and when, so you know when to follow up.

Tech check sheet

For each car, a checklist of what owners of that model report most, with what to look at. For your tech, not the customer.

Scan the VIN

Point your phone at the VIN barcode on the door jamb, or pick the year, make and model.

Text from your phone

One tap opens a text with the link, sent from your own number. Customers don't need an app or an account.

Independent data

Grades come from NHTSA owner complaints. Shops can't pay to change them, which is what makes them believable.

How it works

From estimate to approval.

1
Enter the car
Scan or type the VIN, or pick the year, make and model, then the miles. Add a note if you like.
2
Text the link
Preview exactly what the customer sees, then send it from your phone with one tap, or copy the link.
3
They see the pattern
Your customer sees what owners of their model commonly report and at what mileage, so your estimate isn't just your word.

Built on trust

It backs up your advice. It doesn't sell for you.

Customers believe it because it's careful about what it says.

Your customer sees

On every report

Recalls issued for their model year, and that recall work is free
Problems owners of that model report most
Where their car's miles fall for each one
What to watch for, in plain words
The A–F grade, on pre-purchase inspections only

What a report never does

So it stays credible

Claim to diagnose their specific car
Change a grade because a shop pays
Show the customer's name to anyone else
Need an app, an account or an email

Questions

Good questions before you sign up.

Where do the grades come from?

From the complaints owners file with NHTSA, the federal agency that tracks vehicle defects and runs recalls. We've sorted more than 800,000 of them by problem and compared each model year with other cars from the same year, adjusted for how many were sold.

Is the report a diagnosis?

No, and it says so. It shows what's common on that model year and at what mileage. Your inspection and your note tell the customer what's going on with their car. The report shows the pattern behind it.

How does texting work?

On your phone, "Text it" opens your messages app with the customer's number and the link filled in, and it sends from your own number. On a computer, copy the link and send it however you like. We don't charge for texts.

Will my customer see a letter grade?

Only on pre-purchase inspections, where someone is deciding whether to buy. For repairs and service, the customer already owns the car, so the report leaves out the A–F grade and focuses on recalls, what owners of that model report, and what to watch for.

Does my customer need anything?

No. The link opens a normal web page on any phone. No app, no account, no email.

How does the free trial work?

You get 14 days free. You add a card at sign-up and aren't charged until the trial ends. Cancel anytime from Shop & billing, and you won't be charged.

Pricing

One plan. Unlimited reports.

14 days free. Cancel anytime.

Shop

$49

per month, after a 14-day free trial

Unlimited customer reports
Your shop's name, note and phone on every report
See when customers open them
Tech check sheet for every car
VIN scan from your phone

Create your account

Then set up your shop. You won't be charged for 14 days.

or with email

14 days free, then $49/monthCancel anytime in two clicksSecure checkout by Stripe

Reports show what owners of a model year commonly report to NHTSA. They are not a diagnosis of a specific car. Shops can't pay to change grades.

Make your next estimate easier to say yes to.

Try it on your next customer, free for 14 days.

Start free trial

New customer report

Enter the car. GradeMyCar builds a page you can text the customer that shows the pattern behind your advice.

VIN

              Odometer (miles)
              Reason for visit
              Customer first name (optional)
              Customer mobile (optional)
            

Your note to the customer (optional, shown as from your shop)

Enter a VIN or pick the car, plus the miles.

What your customer sees

Your report preview shows here.

Sent reports

Every report link you've made, and whether the customer opened it.

0Reports, last 30 days

0Opened by the customer

—Open rate

Made	Customer	Vehicle	Grade	Opened
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